Support

Frequently Asked Questions

We know asking for help can feel overwhelming. We've answered some of the questions we hear most often, but if you don't find what you're looking for, we're here to help.

Type a keyword to find answers quickly.

Getting Help

Housing

Rise Companion

Donations

Volunteering

Partnerships

Privacy & Safety

Still have questions?

We're here to help.

If you couldn't find the answer you were looking for, use our Contact page or Get Help page to reach out, and we'll do our best to guide you.

Frequently Asked Questions

Getting Help

How do I contact Rise From The Fire Foundation?

Who does Rise From The Fire Foundation help?

What if I'm not ready to leave yet?

Do I have to call the police?

Do I need a protective order?

Can I bring my children?

Do I have to tell my whole story?

Can I receive help if I'm outside North Carolina?

Housing

Do you provide emergency housing?

What are Hopeful Homes?

How long can someone stay?

Rise Companion

What is a Rise Companion?

Will I have someone to talk to?

Donations

How is my donation used?

Are donations tax deductible?

Can I donate supplies instead of money?

Volunteering

How can I volunteer?

Do volunteers receive training?

Will I need a background check?

Partnerships

How can my business or organization partner with RFTF?

Can professionals donate services?

Privacy & Safety

Is my information confidential?

What if it isn't safe for you to contact me?

We're here to help.